Privacy Policy

Last updated: January 11, 2026

1. Introduction

Settlerep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out our contact form (name, business name, phone number, email address, message)
  • Book a demo appointment (name, email, phone number, business name, preferred date and time, message)
  • Communicate with us via email or other means

Note: We do not offer public user accounts or profiles on our website. If you become a client and sign a Service Agreement, your account information will be managed through our secure client portal, and data handling will be governed by your Service Agreement.

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses
  • Date and time of your visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For more detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule and manage demo appointments
  • Send you information about our services, updates, and promotional materials (with your consent)
  • Improve our Website and services
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

For information collected as part of our AI receptionist services (after signing a Service Agreement), we use AES-256-GCM encryption for data at rest and HTTPS encryption for data in transit. Please refer to your Service Agreement for detailed information about data security measures for service-related data.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

6.4 Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

6.5 Cookie Preferences

You can control cookies through your browser settings. For more information, see our Cookie Policy.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete your personal information
  • The right to rectification (correction of inaccurate data)
  • The right to object to processing of your personal information
  • The right to restriction of processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it. For information collected as part of our services, retention periods are specified in your Service Agreement.

10. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Settlerep
Email: Contact Us

We will respond to your request within a reasonable timeframe and in accordance with applicable law.